FAQ
Find your answers here
What payment methods do you accept?
We accept major credit/debit cards. All transactions are encrypted for your safety.
How long does shipping take?
Shipping times vary based on location:
- Standard Shipping: 10-15 business days
What is your return policy?
You can return unused and unopened products within 14 days of delivery. Visit our Returns & Refunds page for details.
How do I track my order?
Once shipped, you will receive a tracking number via email. You can track your order on our Order Tracking page.
How can I contact customer support?
You can reach us through our Contact Us page or email us at kanbaystore@gmail.com for assistance.
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